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Refund Policy

 

At Airpify, we are committed to customer satisfaction. If you are not completely satisfied with your purchase or service, this Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • Physical Products:
    • Items must be unused, in their original packaging, and returned within [Insert Timeframe, e.g., 30 days] of purchase.
    • Proof of purchase (e.g., receipt or order confirmation) is required.
  • Digital Products/Services:
    • Refunds for digital products or services will be considered only if the service has not been delivered or used.
    • For subscription services, cancellations must occur before the next billing cycle.
  • Custom Orders:
    • Custom or personalized items are non-refundable unless defective or damaged.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Downloaded digital products.
  • Gift cards or promotional codes.
  • Services already rendered.

3. How to Request a Refund

To initiate a refund, follow these steps:

  1. Contact our support team at contact@airpify.com with the following details:
    • Your name.
    • Order number or proof of purchase.
    • Reason for requesting a refund.

  1. We will review your request and respond within [Insert Timeframe, e.g., 3-5 business days].
  2. If approved, the refund will be processed, and the amount will be credited to your original payment method within [Insert Timeframe, e.g., 5-10 business days].

4. Defective or Damaged Items

If you receive a defective or damaged product, please contact us within [Insert Timeframe, e.g., 7 days] of receipt. Provide photos and a description of the issue to expedite your claim. We may offer a replacement or refund depending on the situation.

5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

  • Check with your bank or credit card company, as processing times may vary.
  • If you still have not received your refund, contact us at contact@airpify.com.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective upon posting on this page.

7. Contact Us

If you have questions or need assistance with refunds, please contact us:
Email: contact@airpify.com
Website: www.airpify.com

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